Legend Membership Program

I had the pleasure of connecting with Olympic Plumbing today when they came out to my nonprofit for an estimate. I hade the pleasure of walking through the project with Nick Garside, one of their technicians. He was very thorough and efficient. He asked good questions and was patient as I explained the full scope of the project both current and future. I appreciated the excellent customer service he provided. However, at the end of the walk through he crunched some numbers and when he told me the job would be approx $16,000 and that I would have to sign some documents about the walk through. I signed the documents and then he asked for an approx $87 fee for the technician to come out and give an estimate. He stated that this would go towards my total bill and be deducted. I was really confused and got my card and paid it. After he left I called my mom and she was in the phone with me the day prior when I booked the estimate. We were told by either Alyssa B or Sarah J on the phone that we would not have a fee for the estimate today and that they were waiving the $79.00 fee. I called my mom today to confirm that call yesterday because it was on speakerphone in the car. I believe it could have been an easy misunderstanding from the dispatch and office to the technician. I complied and paid for the estimate however, I will be calling in the morning to discuss the previous promise of the estimate fee waived. I wish that the fee was disclosed on the phone call prior to their arrival or when they first arrived. I had several plumbers and electricians on the schedule for this week to come out and yesterday I only spoke to one, yall, who had a fee and offered to wave it, so it was very left field today with that field. I hope that when I call tomorrow they are able to clarify the phone call and hold true to their word and are able to refund my credit card. Other than the fee, they were very thorough and provided great customer service. I believe it was a little misunderstand and translation and I feel good that they will do right by it ( :

Corbin was friendly and explained opportunistic options clearly. The problem was a leaking hose bib. The challenge was getting to it. It was a more difficult fix than expected. Corbin took care when cutting holes in the siding and the kitchen cabinet. He also did an inspection of bathrooms, water heater and other outside faucets. He was thorough. I would recommend him.

Nate was thorough and quickly assessed the water problem. Outstanding customer service in offering to get us in touch with the mitigation company.

Rafael did a great job of assessing our plumbing issue. His suggestions were very thorough and helpful.

Absolutely 💯 Levi did an excellent job! He was courteous, had excellent customer service skills & knowledgeable about our whole plumbing system. I would like to request that he be our permanent contractor to take care of our plumbing needs. Excellent choice your company made, in hiring this young man. Thank you for the outstanding service you provided today, Levi!.....Berta

From the helpful person who booked my appointment to the arrival of the plumber, Nate, at our rental property, it was a positive experience. The only negative was learning that most plumbers won't work on the type of water lines that are in older mobile/manufactured homes. Sadly that was the need I had. But Nate told me how to repair the leak I had including what parts I needed. I will certainly use Olympic Plumbing for any future plumbing needs.

We had an emergency plumbing job. Melody was super nice and calming. Levi came straight away and fixed the problem. We were stressed and scared but Levi’s professionalism, calming nature and sense of humor made us feel better. We highly recommend Olympic Plumbing Technology for all plumbing needs. Their office is professional and efficient. Their plumbers amazing.

Fixed the leak! I don’t think either of us thought it would take that much work but he kept at it and got it done!

I recently signed up with Olympic Plumbing Technology for some plumbing support and couldn't be happier with the quality of service and the overall costs (saving already with my Legend membership). I worked with Rafael and welcome him back into my home any time. I highly recommend you reach out to Olympic Plumbing Technology for your next plumbing needs ... you won't be disappointed! And don't forget to ask about the Legend membership.

Very friendly & efficient, good job.

Meeting Steven of Olympic Plumbing Technology was a true stroke of luck. We have a 85+ year old sewer that starts cast iron, goes to orange burg, to a pvc fix then 70 feet of concrete. We have lots of washed? pebbles in our line which are going to be a big problem very soon. Steven went through every possible option with us. We have learned a whole lot about our sewer in the past few months and after meeting with several firms and as many camera explorations, I knew pretty quickly that Steven could fix our system. Thank you.

Nate was thorough and quickly assessed the water problem. Outstanding customer service in offering to get us in touch with the mitigation company.

The gentleman who repaired our waterline was excellent. I'm so glad your company did this project. I feel your company employees are top of the charts.l will highly recommend OPT. To all my friends. Thank you so much.

Nick provided excellent service. He got our immediate repair done and explained the process for the more extensive work (new yard hydrant and new basement pump) that will be scheduled shortly. This is our second experience with Olympic Plumbing and we are very happy so far.

Levi Mustard was VERY thorough and helpful. Great experience with Olympic Plumbing!

Levi did an excellent job. Very pleasant.

I called Olympic Plumbing to get a second opinion, I spoke to Melody who was very professional and helpful. She dispatched Nate to the location where I needed and estimate for a leaking water service line. Nate was very knowledgeable, professional but most importantly, very thorough with his inspection. Nate provided me with a well explained estimate and options to resolve the problem.

Nate was very thorough, knowledgeable, friendly and helpful. Highly recommend.